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Terms & Conditions
Booking a course with Riverside constitutes acceptance of these booking conditions.
A booking is not accepted until Riverside has received a deposit of £500.00 per person enrolled. The booking will be deemed as accepted upon issue of a confirmation of the course commencement date.
The booking deposit is deductible from the course fees for calculation of the balance payable. In the event of a cancellation of the booking by any student the deposit is not refundable.
Notification of cancellation of a booking must be received in writing to Riverside not less than 14 working days prior to the date of commencement of the course. If no such notification is given then the full course fees become due in the event that a cancellation is made.
The balance of the course fee falls due 14 days prior to commencement of the course.
Where a course is being financed by a third party (eg employer, training agency, etc), it remains the responsibility of the student for ensuring that funds are available by the due date.
Riverside reserves the right to refuse to accept any student for whom they feel that a course is unsuitable. No obligation is accepted to give reason for such a decision.
In the event of a course having to be postponed by Riverside prior to the starting date, for whatever reason, The student will be given alternative dates to commence/finish the practical side of the course. Riverside accepts no liability for consequential loss or additional expenses such as travelling, accommodation fees or other related costs that may have been incurred.
The school reserve the right close during an outbreak or natural disaster or maintenance issue. Considering the safety of all who may attend the centre. In this event, only the practical side of the courses will be affected, for which alternative dates will be arranged, always considering suitable times for both learners and the centre.
In the event of any course not being completed by the student, for whatever reason, no refund will be given. The student will be offered the opportunity to continue the course at a time to be mutually agreed.
Each teaching day commences at 10.00am and students are expected to be punctual and to co-operate with other students to create a congenial atmosphere.
All students are expected to show respect and consideration to other persons involved with the course and to the canine dog grooming models supplied for their tuition.
No smoking will be allowed in any of the teaching or indoor areas of our site. Correct disposal of dimps to be expected, fines will be issued.
Inset days will be applicable and students must accept this when applied.
Course structure constantly undergoes changes with the awarding organisation all change by the AO or centre has to be complied with by the learner without question.
Learners will be expected to attend on agreed days. The school reserve the right to exclude a student if they constantly fail to attend. (constant is the equivalent to more than 3 times).
The school will require at least 24 hours notice of intended absence unless medical evidence is provided Failure to adhere will result in loss of allocated time, which may result in only partial completion of course modules.
All core expected days for courses should be completed and work handed in within 3 months of course enrolment. Failure to do so may result in none completion of the course.
Failure to complete coursework by set deadlines without effort to catch up or provision of reasonable proof may result in additional fees being incurred.
These conditions shall be actioned and adjudicated in accordance with British law